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Welcome to the Frequently Asked Questions (FAQ's) page. |
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About TipTopCar
1. What / Who is TipTopCar ?
Placing an Advert
2. I want to advertise my vehicle on the site, what advertising options are available to me?
3. How Much Does It Cost?
4. I want my vehicle to appear on the Featured Vehicle part
5. Can I purchase multiple cars at one time as a private seller?
6. When will my advertisement appear on the site?
7. How do I attach a photo online to my advert?
8. I don't own a scanner or digital camera, how can I include a photo of my car?
9. Can I include more than one photo of my car?
10. How can I amend the details on my advert once it's live, e.g. lower the price?
11. My vehicle is now sold, how do I remove my ad from the site?
12. Can I keep my advert on the site for longer than I originally agreed?
Searching for a Car
13. How Do I Find A Car?
14. Why Don't I Get Any Matches For My Job Search?
15. How Do I Set-up A car E-Mail Alert?
16. Why Don't I Get Any E-Mail Alerts For Cars?
17. How Do I Cancel An E-Mail Alert?
18. What is send to a friend?
19. My postcode is not valid?
Log in and Account Issues
20. How Do I Register on the site?
21. How do I log in?
22. How Do I Unsubscribe / Remove My Details from the Site?
23. How Do I Subscribe/Unsubscribe From Newsletters?
24. I've Forgotten My Login And/Or Password Details, What Can I Do?
25. My E-Mail Address Has Changed, What Do I Do Now?
26. I Am Trying To Register But My E-Mail Address Has Already Been Used?
Technical Issues
27. I've Encountered A Technical Problem, what Do I Do?
28. Will The Site Be Down At Any Time?
29. How do I clear my browser cache?
Payment
30. How do I
know your site is safe and secure?
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About TipTopCar
TipTopCar is a resource for
individuals who want to sell their vehicle privately and also
for dealers and garages who want to sell their cars in bulk.
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Placing an Advert
There are several options available depending
on who you are:
Private Seller: It depends on which package you go for but you will get a
detailed description, an email link and several photos.
Trade Seller: It depends on which package you go for but you will get a
detailed description, an email link and several photos.
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The cost for:
Private Seller: 3 options. £14.99, £24.99 or £34.99 depending on the package
you go for.
Trade Seller: 3 options. £9.99, £19.99 or £29.99 depending on the package
you go for.
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To enhance the profile of your vehicle,
please contact us
for more information on this.
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Unfortunately at this time you can only place one advert at a time.
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To be answered.
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To be answered.
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Unfortunately you cannot just find a similar
picture on the internet and attach that to your vehicle. The
photo must be exactly the vehicle you are selling.
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Yes, it depends on what package you go for
but you will be able to upload from 1 to 5 photos per vehicle.
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To be answered.
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To be answered.
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To be answered.
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Searching for a Car
To be answered.
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To be answered.
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To be answered.
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To be answered.
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To be answered.
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To be answered.
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To check for valid postcodes, please use the
Royal Mail website. Make sure you are not entering the number 0
instead of the letter o and vice versa.
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Log in and Account Issues
To be answered.
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To be answered.
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To unsubscribe completely from the site, login (at
our login page))
and go to the menu 'My Details', click on 'unsubscribe' then
click the 'Remove My Details Button' on the screen that appears.
Or, please send an email to
unsubscribe@TipTopCar.com, with 'remove my details' in the
subject.
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To unsubscribe from our newsletters - login (at
our login page)
and go to the menu 'My Details', click on 'unsubscribe' then
choose the selection to receive or not to receive newsletters.
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If you
have forgotten your Password, go to the login page and click on
'email password' below the login box. If there are
any further problems then contact our
Support Team.
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To be answered.
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If your Email address is already on our
system then in the past you may have used us. If you
cannot remember your login details, try the "Email Password"
link on the login page or email our
Support Team.
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Technical Issues
If you encounter any problems with the site please email our
Support Team.
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If the site is due to go down for
maintenance, we will notify you on the homepage up to a week
before the due date.
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It depends on the version of your browser as
to how to clear your browser cache. However, on Internet
Explorer, you can go to "Tools", "Internet Options", "Delete"
under Browsing History and then "Delete Cookies" or "Delete
History". If you are still having problems, please email our
Support Team.
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Payments
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